Our partners
Together with our clients, business partners, social partners and networks we are creating a sustainable future.
Our clients
TAUW provides environmental consultancy to over 500 multinational, industrial clients in Europe. We have been collaborating with the majority of these industries for many years. For some, TAUW has been a trusted partner for over 20 years.
The technical expertise and reliability TAUW has demonstrated time and again are a strong driver behind these long-term relationships, but it’s not the only factor. Clients have reported in our periodic surveys that the open and transparent communication they experience with our colleagues is one of the keys behind the high client satisfaction we observe every year. Aligning with our clients’ needs, priorities and aspirations while staying authentic and true to the values of TAUW is our secret in achieving long-term quality partnerships.
TAUW’s contribution to a vital living environment can only be effective when our clients trust TAUW to develop solutions that will be best suited for them. Working across sites, allows us to be proactive and see beyond the technical constraints of a specific project. We apply the knowledge we have developed about our client’s specific business and production processes in the work we provide them across sites and borders. We identify and address structural improvements and adaptations across productions sites, provide the information that our clients need to prioritise their environmental obligations and aspirations and look with them at the positive impact they want to have as a company. This is how we maximise the value that we bring to our clients. From this position we can build bridges within our client’s organisation, connecting the right experts and project managers to effectively address an environmental challenge and ensure our solutions are impactful and sustainable.
With the current, strong European political drive to address some of the main environmental global challenges, the fast evolving legal framework and the need to apply the best available technology across borders and sectors make it more relevant than ever to work as a European partner with our multinational clients.
In order to continually improve the way we serve our clients and to implement more impactful solutions, TAUW has been proactively approaching its industrial clients at a multinational European level or global level. We are working to further develop our collaboration with this client group and build long-lasting partnerships that allow both TAUW and our industrial clients to take additional steps in achieving our visons.
We advise and support multinationals, industry, investors, real estate companies and public authorities. Together we are creating a sustainable future.
Turnover split (%) per client group
Customer satisfaction
Our clients appreciate us and our work. Both the average satisfaction score and the Netto Promotor Score (NPS) have been stable high for years. The same applies to what extent clients would want to work with TAUW again in the future. Same as last year, our clients particularly complimented our collaboration, customer service and expertise.
Average satisfaction score
Intentions of working with TAUW in the future
2019
2020
2021
Net Promoter Score (NPS)*
2019
2020
2021
*In surveys, customers are asked to what extent they would recommend us on a scale from 0 to 10. The group of respondents who give a score between 0 to 6 is labelled as ‘detractor’. The group that gives a 9 or 10 is qualified as ‘promoter’ and the rest (scores 7 and 8) as ‘passive neutral’. By reducing the percentage of promoters with the percentage of detractors, the NPS is created. For example, if the survey shows that 30% of the respondents are promoters and 20% detractors, the NPS is +10.
Quotes from our clients in 2021
“Great cooperation”
“Flexible where necessary”
“Good communication. Good contact with all departments and nice cooperation”
“Knowledgeable, gives confidence!”
“Great deal of knowledge and good guidance during the project”
“The TAUW team is proactive and customer-focused”
“Professional, fast and clear”
“All agreements were met, couldn’t be better”
“Good service, clear communication and tailored advice”
“Professionalism, correct and reliable”
“Expert staff who complement each other well. Also very pleasant to work with”
TAUW Foundation
The TAUW Foundation is a valuable partner in promising sustainable initiatives that create societal impact. TAUW Foundation and TAUW Group share a common history, and both their mission and vision are aligned. Working together, increases the potential impact. TAUW Foundation financially supports, and thereby accelerates, innovative and sustainable projects that help create a better world and a vital and sustainable living environment. The initiatives aim to deliver a social return aligned with several UN’s Sustainable Development Goals (SDG’s). TAUW promotes partnership with TAUW Foundation to work on these rewarding projects. Existing clients and partners of TAUW are an important target group for submitting and implementing initiatives. TAUW employees shape the cooperation in the implementation of the supported initiatives in various national and international consortia.
Examples of projects are greening of schoolyards, improving the environmental quality at a former pesticide storage facility, and the development of the Shoreliner a floating debris catchment system to reduce plastic soup. One 2021-example of a TAUW Foundation dream project in a partnership with TAUW is ‘Sea-algal waste put into valuable bio-resource’. This dream project proposes bioconversion of algal waste into a nutrient rich resource by means of co-composting. The resulting product can be used as an organic fertilizer for agricultural purposes, gardening or in tree nurseries. The result is twofold: a reduction in the need for inorganic fertilizers and a substantially smaller carbon footprint, as well as clean beaches!
Our business partners
Our strategic partnerships allow us to deliver top-quality service and focus on what we, ourselves, are most skilled at. We are flexible and will identify a new partner who can work together with us to optimally serve the customer’s demand if a specific project requires that. Read below for more about the added value of some of these partnerships.
factor.020 ensuring safe bridges and quay walls in Amsterdam
Spread across Amsterdam are 1,800 bridges and 600 kilometres of quay walls for which the city of Amsterdam is responsible. Of these, 830 traffic bridges and 205 kilometres are in such poor condition that they require immediate replacement.
Dijkzone Alliantie
The Dijkzone Alliantie (Dyke Zone Alliance, DZA) is a partnership between the contractors Dura Vermeer and Ploegam, engineering firms Fugro and TAUW, and landscape architects H+N+S. DZA bids for dyke reinforcement projects funded from the Flood Protection Programme.
Water Zuiveringen Alliantie
The wastewater treatment sector is in full swing! The sector is urgently looking for new, improved technologies for the purification of wastewater and the sustainable processing of sludge.
CAT Alliance: a network of expert, local environmental consultancies
CAT Alliance is an international environmental business consultancy network, leading global transactions and other corporate environmental services from Europe.
Realization of large infrastructure planning studies with FLOW
FLOW is a consortium between TAUW, Antea Group, Movares and Goudappel supporting each other since 2017 in the realization of large infrastructure planning studies.
Soil washing with DEME
In the past year, TAUW and DEME Group have once again cleaned PFAS-contaminated soil for many clients using the soil wash technique. In total, this now amounts to approximately 45,000 tons.
IVN
Since 2013, we have been a proud sponsor partner of IVN, an institute for nature education and sustainability. Not only do we contribute financially to this organisation, but we also actively support each other with knowledge exchange, innovation and practical assistance.
KNZB
TAUW is a partner of the Royal Dutch Swimming Association (KNZB) leading up to the Olympic Games in Paris in 2024. The partnership with the KNZB reflects both the past and future of TAUW.
Coalition Anders reizen
In line with our fully electric lease vehicle fleet, we are affiliated with the Coalition Anders Reizen (Travel Differently). With over 60 other companies, the goal is to reduce CO2 emissions from business-related traffic.
Our networks
In addition to working with our business partners on direct assignments to offer innovative solutions for clients, we actively participate in networks allows us to further share knowledge and innovate, helping to solve major societal challenges. Some examples of this kind of collaboration are:
Deltaplan Biodiversiteitsherstel
At TAUW we work every day to create a living environment in which human and natural capital can flourish. Restoration of biodiversity is key for this type of environment, because biodiversity maintains essential ecosystems which provide food, clean (drinking) water and fertile soil.
NICOLE
The Network for Industrially Co-ordinated Sustainable Land Management in Europe (NICOLE) is a leading forum for industrially coordinated and sustainable land use in Europe.
RESENAT: Remediation of residual contamination by using nature-based techniques
RESANAT is a collaboration between seven small and large companies from the Netherlands and Flanders, as well as OVAM (Flemish Public Waste Authority) and Deltares.
EU-Horizon2020 collaborations
TAUW participates in several EU-Horizon2020 projects which focus on collaboration, knowledge exchange, knowledge building involving academic research institutions and private sector companies across Europe.
Our social partnerships
We work with respect for ecological and social systems and have an eye on sustainability and vitality. Not only in our core business, but also in our partnerships, we look for added value that will continue to contribute to nature and society. Some examples of our broad contribution to various kinds of social partnerships are: